Direct input for use with the Service
Privacy Policy
1.
KAYAC Inc. (hereinafter referred to as "the Company") has stipulated in the Privacy Policy how and for what purposes personal information shall be handled when using the service Wanderlust Japan operated by the Company (hereinafter referred to as the "Service").
In the Privacy Policy, the definition of "Personal Information" shall be in accordance with the Act on the Protection of Personal Information (hereinafter referred to as the "Personal Information Protection Act").
2. Indication of Entities Handling Personal Information
11-8 Onarimachi, Kamakura-shi, Kanagawa 248-0012 Japan
KAYAC Inc.
Daisuke Yanagisawa（CEO)
Article 1 Items of information to be acquired, purpose of use, and method of acquisition
We will obtain personal information for the following purposes by the following acquisition method.
If you do not agree to obtain this information from us, you may not be able to use the Service or some of the functions of the Service.
1. Acquisition method
We acquire personal information in the following cases.
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In the event that we collect due to the use of the Service
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Cases where the information is provided by means of a written document, etc., or orally
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In addition to the above, in the event that the Company legitimately acquires such information by obtaining the consent of the user and receiving such information from a business alliance partner or a third party
2. Information to be acquired
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Name, gender, occupation, residential area, date of birth, and other personal attribute information
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E-mail addresses and other information used in connection with personal information
3. Purpose of Use
(1)
For the provision of the Service
(2)
To respond to inquiries
(3)
For the purpose of providing notice about the Service and other information about our services
(4)
For the improvement of the Service and the planning and development of new services
(5)
For the purpose of providing advertisements concerning the goods or services of third parties
(6)
For lottery or prize delivery of questionnaires, prizes, campaigns, etc.
(7)
For marketing research, statistics and analysis
(8)
Advertising display*1 and marketing activities*2 of the Service
(9)
For the prevention of unauthorized use of the Service
(10)
To notify you of changes to the terms, conditions, and policy
(11)
For any other purpose specified in each service operated by us
*1
We do not link the advertising identifier to personally identifiable data, or associate persistent device ID(SSAID, MAC addressing, IMEI, and so on, without the user's express consent.
*2
In this context, the term "advertising display" includes the display of advertisements within a service operated by a business operator other than us who has a contractual relationship with us. The Advertising Identifier will be provided by us to the Business Entity, but the Advertising Identifier provided does not include any personally identifiable information.
Article 2 Consent
Please use the Service only after confirming the Privacy Policy and understanding its contents. The Privacy Policy is posted on the Service's website and shall be deemed to be publicly available upon posting.
In order to obtain information on e-mail addresses and contact information for the purpose of providing services, we will obtain explicit consent for obtaining individual information. If you do not agree, you will not be able to use the Service.
Article 3 Information collection module
In order to provide the Service free of charge, the advertising provider who confirmed the
Privacy Policy by us may automatically obtain user information using the information collection module for the purpose of advertising distribution.
Article 4 (Methods of User Engagement)
The Service allows users to stop obtaining, change, delete, or stop using all or part of their information by operation or request.
Article 5 Link to the Personal Information Protection Policy (Privacy Policy)
Please refer to the following links for the most recent version of our Personal Information
Protection Policy (Privacy Policy) and the Privacy Policy.
In the event of any discrepancy between the Personal Information Protection Policy (Privacy Policy) and the Privacy Policy, the Privacy Policy shall prevail.
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Our personal information protection policy (privacy policy)
Article 6 Concerning the entrustment
We may entrust some or all of the handling of acquired personal information to an outsourcee.
The consignment of the handling of personal information shall be limited to the consignee
whose safety has been confirmed in accordance with our safety standards for the protection of personal information.
In the event of an accident involving personal information, we have established a system to prevent the spread of damage promptly, take measures to curb the situation, analyze the causes of the accident, and take measures to prevent a recurrence.
Article 7 Provision to third parties
We will provide the acquired information to third parties in accordance with respective items in the following cases.
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Provision of acquired information to companies, schools, organizations, etc. that operate services in each region using the Service
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When it is necessary for the operation and provision of the Service for us to provide the acquired information to other users for the use of the Service, or when the information is used in such a way that individuals cannot be identified.
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Use for survey of user trends/statistical data, etc.
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Cases based on laws and regulations
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Cases in which it is necessary to protect a person's life, body, or property and it is difficult to obtain the consent of the person
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Cases in which it is necessary for a state organ or a local government or an entity entrusted thereby to cooperate in the performance of the duties pursuant to the provisions of laws and regulations, and in which obtaining the consent of the person is likely to impede the performance of the duties
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In cases where personal data is provided to an academic research institution, etc., and it is necessary for said third party to handle said personal data for academic research purposes (including cases where the purpose of handling said personal data is partly for academic research purposes, and excluding cases where there is a risk of unjustly infringing the rights and interests of individuals)
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In the event of business succession due to merger, business, transfer, or any other reason, disclosure to the person who succeeds to the business
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In other cases where it is difficult to obtain the consent of the person in question if it is deemed necessary by us in accordance with socially accepted ideas
Article 8 Collection of information
The Company uses cookies to analyze your use of the website, to improve the website, to improve our services, to plan and study new services, and to make our services and advertisements more suitable for you. Cookies do not contain any personal information. If you do not accept cookies, you may not be able to use the services on the website properly. Information about cookies, including the purpose of use and the destination of information, are described in "Cookies used on the website.
1． The website uses "Google Analytics" provided by Google, Inc. Please refer to the terms of service and privacy policy provided by Google for details on the information collected through the use of Google Analytics and the purpose of use. If you do not wish to have your information collected by Google Analytics, please use the Google Analytics opt-out add-on provided by Google.
Google Analytics Terms of Service:
https://marketingplatform.google.com/about/analytics/terms/us/
Google Privacy Policy:
https://policies.google.com/privacy?hl=en-US
Google Analytics Opt-out Add-on:
https://tools.google.com/dlpage/gaoptout?hl=en
2．
Acquisition of IP address, Terminal Information, etc.
The Company may obtain IP addresses, terminal information (browser type, browser language, etc.), and other terminal information (terminal identification ID, hardware model, operating system version, etc.) when you use the website.
This information is used to improve service provision and to prevent unauthorized use or access, etc.
| Access analysis and advertising |
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The Company uses the services provided by the following third parties and transmits your personal data to such third parties to collect and analyze information on how our customers access our websites and apps and how they behave for the purpose of improving our websites and apps.
In addition, the following services provided by third parties are used to deliver advertisements based on your behavior and attributes on our and other websites and applications, and to optimize and measure the effectiveness of advertisements, and your personal data is transmitted to such third parties. Please refer to the privacy policy and other terms and conditions of the third party indicated in the link below regarding the use of your personal data on the third party's service. Service Name: HubSpot Provider: HubSpot, Inc. Privacy Policy: https://legal.hubspot.com/jp/privacy-policy Outline of information sent externally:
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Device identifier, etc.
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IP address
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Device type, version, etc.
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Browse date and time
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URL or app name of the website you browsed
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Action history such as clicks and taps |
| Advertising |
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We use services provided by the following third parties to deliver advertisements based on your behavior and attributes on our and other websites and apps, and to optimize and measure the effectiveness of advertisements, and we transmit your personal data to such third parties.
For the use of personal data and opt-out procedures for the services of the third party, please refer to the terms and conditions of the privacy policy stipulated by the third party indicated on the link below.
Service Name: Google Ad Provider: Google LLC Privacy Policy: https://policies.google.com/privacy Opt Out: https://myadcenter.google.com/u/0/ Outline of information sent externally:
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Device identifier, etc.
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IP address
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Device type, version, etc.
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Browse date and time
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URL or app name of the website you browsed
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Action history such as clicks and taps |
| Access analysis |
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The Company uses the services provided by the following third parties and transmits your personal data to such third parties to collect and analyze information on how our customers access our websites and apps and how they behave for the purpose of improving our websites and apps.
Please refer to the privacy policies and other terms and conditions of the third parties indicated in the links below regarding the use of personal data and opt-out procedures for their services. Service Name: Google Analytics Provider: Google LLC Privacy Policy: https://policies.google.com/privacy?hl=en-US Opt Out: https://tools.google.com/dlpage/gaoptout/?hl=en Examples of externally transmitted information:
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Device identifier, browser identifier, etc.
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IP address
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Browser/device type, version, etc.
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Date and time of browsing
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URLs and apps names of websites visited
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Action history, such as clicks and taps |
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Advertising We use services provided by the following third parties to deliver advertisements based on your behavior and attributes on our and other websites and apps, and to optimize and measure the effectiveness of advertisements, and we transmit your personal data to such third parties. For the use of personal data and opt-out procedures for the services of the third party, please refer to the terms and conditions of the privacy policy stipulated by the third party indicated on the link below. Service Name: Facebook Ad/Instagram Ad Provider: Meta Platforms Privacy Policy: https://www.facebook.com/privacy/policy/ Opt Out: https://www.facebook.com/privacy/policy/ Outline of information sent externally:
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Device identifier, etc.
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IP address
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Device type, version, etc.
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Browse date and time
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URL or app name of the website you browsed
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Action history such as clicks and taps |
Article 9 Security Control Measures
In order to thoroughly prevent the loss, destruction, alteration, damage, and leakage of personal information, we will endeavor to protect personal information by introducing appropriate and reasonable levels of safety measures through the implementation of security management of information systems and education for employees.
Article 10 Contact for inquiries
Users may request notification of the purpose of use, disclosure, correction, addition or deletion of items, deletion, suspension of use, or suspension of provision of their personal information, as well as inquiries and consultations regarding personal information and the handling of user information in the Service, at the following contact points.
For disclosure of personal information, a fee of 1100 yen (including consumption tax) shall be paid.
Article 11 (Amendment)
The content of the Privacy Policy is subject to change. The revised Privacy Policy shall become effective from the time of posting on this site unless otherwise provided by us. We will notify the user of any significant changes.
GDPR Privacy Policy
This Privacy Policy explains how KAYAC Inc. (hereinafter referred to as "we" or "our") handles personal data subject to the General Data Protection Regulation (hereinafter referred to as "GDPR") when you access our "Wanderlust Japan" service (hereinafter referred to as "the Service") website and use our services. This document outlines how we collect and process your personal data.
1. Consent to the Policy By using the Service, you agree to this Privacy Policy and the collection, use, and sharing of your personal data as described herein. If you do not agree, please do not use the Service. If you are under 16 years old, you cannot use the Service.
2. Scope of the Policy This Privacy Policy applies solely to the personal data collected through your use of the Service. The Service may contain links to external sites. If you click on a third-party link, you will be redirected to that site. Please note that we do not control and are not responsible for the content or privacy policies of third-party sites or services.
3. Information and Data We Collect from You We collect and process the following personal data and information when you use the Service:
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Data automatically collected from the Service Device type and model, manufacturer, operating system platform and version, approximate location (region, country, city, etc.), start and end of ad viewing.
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Information provided when making inquiries Contact information such as name and email address, and other information necessary to provide support.
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Data obtained from partners We may obtain your personal data from third-party advertising partners and others, to the extent that you have permitted these partners to share your data with us.
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Collection of special categories of personal data We do not intentionally collect special categories of personal data (data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, health data, data concerning a person’s sex life or sexual orientation, or data concerning criminal convictions or offenses or related security measures).
4. Purpose and Legal Basis of Using the Information
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4.1 How We Use Your Information We collect and use your data and information for the following purposes:
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Providing and improving the Service (Legal basis: performance of a contract) We use your personal data to provide, improve, and develop the Service and related new services. We collect, record, and use your personal data to provide the Service properly and to send notifications such as updates, support, and administrative messages.
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Security (Legal basis: performance of a contract and legitimate interests) We use your information to enhance the security of our Service. This includes monitoring for suspicious or unexpected usage and maintaining the safety and stability of the Service. Additionally, we use your information to detect and prevent fraudulent activities in advertising campaigns.
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Providing customer support (Legal basis: performance of a contract) We use your personal data to respond to your inquiries and provide customer support.
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Advertising and promotion of our services and new services (Legal basis: performance of a contract and legitimate interests) We use your personal data to communicate with you about promotions, events, and other news related to services offered by us or our partners. We also use your personal data to understand your preferences and display better advertisements.
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Legal obligations (Legal basis: legal obligations and legitimate interests) We use your information as necessary to exercise our rights and comply with legal obligations.
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4.2 Legal Basis We collect and use the personal data of users subject to GDPR or equivalent regulations based on the following legal grounds:
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(1)
Performance of a contract We use your information to perform our contractual obligations (providing you with the Service, improving our Service, providing customer support).
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(2)
Consent We use your personal data and information based on your consent for specific purposes. Your personal data is used to provide the Service appropriately and display customized advertisements according to your preferences. This consent can be withdrawn at any time.
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(3)
Legal obligations We collect and process your personal data as necessary to comply with our legal obligations.
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(4)
Legitimate interests When (1), (2), or (3) do not apply, we use your personal data for our legitimate interests or those pursued by a third party. This includes analyzing and tracking your data to prevent fraud, offering free or low-cost services, improving services, and improving data. We pay special attention to your rights for data protection.
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(5)
When we or a third party rely on legitimate interests as the legal basis for using your information, we conduct a balancing test to compare those interests with your interests or fundamental rights and freedoms requiring the protection of personal data. You can request information about this balancing test using the contact details provided in the "Contact" section.
5. Sharing Your Information We share your information with our affiliates. In case of organizational reorganization, business transfer, establishment of joint ventures, or other transactions related to our business, we may transfer or assign your information to relevant third parties involved in such transactions. Additionally, we may share your information with the following third parties:
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Service Providers We use third-party service providers listed in the “Partner List" section, other partners, and service providers to perform hosting, maintenance, support, marketing, order fulfillment, payment processing, data analysis, and customer service. In doing so, we may share your information to provide services.
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Public Authorities We may disclose your information to public authorities and government bodies within and outside your country of residence as required by law, legal process, litigation, or at the request of such authorities. We may also disclose your information to protect the legal rights of ourselves, our customers, and partners, to assert or defend legal claims, or to exercise our legal rights. Unless legally required, we will not notify you of such disclosure.
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Partner List We may share your information with the following partners to provide services, improve the app, and offer more customized advertisements. We may also receive your personal data from advertising partners.
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6. Security of Personal Data We take appropriate and reasonable security measures to protect your information from loss, destruction, alteration, corruption, leakage, etc. When outsourcing the handling of personal data, we comply with applicable personal information protection laws and strive to maintain the confidentiality of information. While we make every effort to protect your information, we cannot guarantee or warrant that your information is completely secure.
7. User Rights Under GDPR or Equivalent Regulations If you are subject to GDPR or equivalent regulations, you have the following rights regarding the processing of your personal data. You can submit a request to exercise these rights using the contact details provided in the "Contact" section. We may ask for specific information to identify your data.
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Right to Withdraw Consent You have the right to withdraw your consent at any time under Article 7(3) of GDPR. If you wish to withdraw your consent, please contact us at the contact details provided in this policy. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal. If you withdraw your consent, you may no longer be able to use the Service.
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Right to Access and Rectification You have the right to confirm whether your personal data is being processed and, if so, to access your personal data under Article 15 of GDPR. You also have the right to request the rectification of inaccurate personal data under Article 16 of GDPR without undue delay.
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Right to Erasure and Restriction of Processing Under Article 17 of GDPR, you have the right to request the erasure of your personal data without undue delay. Additionally, under Article 18 of GDPR, you have the right to restrict the processing of your personal data. However, if your personal data is lawfully used for providing our Service or other purposes, we may refuse your request or delay compliance.
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Right to Data Portability Under Article 20 of GDPR, you have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format and to transmit that data to another controller without hindrance. Where technically feasible, you have the right to have your personal data transmitted directly from us to another controller.
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Right to Object Under Article 21 of GDPR, you have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data.
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Right to Lodge a Complaint with a Supervisory Authority Under Article 77 of GDPR, if you believe that the processing of your personal data violates these regulations, you have the right to lodge a complaint with a supervisory authority, particularly in the Member State of your habitual residence, place of work, or where the alleged infringement occurred, without prejudice to other administrative or judicial remedies.
8. Transfer of Personal Data We may transfer and process your personal data from your country or region of residence to Japan and countries worldwide. We may also share your information with international organizations as partners. These countries and regions may not have the same data protection laws as your country. When transferring your personal data to countries without an adequacy decision from the European Commission, we will legally transfer your personal data using standard data protection clauses.
9. Data Retention Period We retain your information for as long as necessary to provide the Service, except when required by law or upon your request for data deletion. Even after a deletion request or service termination, we may retain and use your information as necessary to exercise our rights or comply with legal obligations.
10. Personal Data of Children The application and services are not available to individuals under the age of 16. However, we cannot determine if the submitted personal data belongs to individuals under 16. We do not intentionally collect personal data from individuals under 16.
11. Contact Information privacy@kayac.com
- Established on
- 7/3, 2024.
KAYAC Inc.